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Email the Customer Care Team at customercare@northerngas.co.uk

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Customers in Withernsea will be aware that engineers from Northern Gas Networks (NGN) were working throughout the town during 2019 and 2020, replacing over seven kilometres of old gas mains with new plastic pipes.

This was to ensure the continued safe and reliable supply of gas to customers in the area for many years to come.

Unfortunately, the quality of reinstatement on the surface of Hull Road has not met NGN’s high standards and needs to be re-done.

NGN will be returning to Hull Road to replace the tarmac on Saturday 3 July, in a project which should take approximately one week to complete.

So that engineers can carry out the work safely and efficiently, and to protect the public, there will be temporary traffic lights in place between the junction of Lascelles Avenue and the mini roundabout on Queen Street, throughout the works.

Russel Kaye, Business Operations Lead for NGN said: “We’d like to apologise to customers and motorists in Withernsea for the inconvenience this work may cause.

“We always want to ensure any reinstatement we carry out is done to a high standard and as such, want to put this right as soon as we can.

“We’ll be working very hard to minimise disruption as much as we can, and to make sure this project is completely as safely and as quickly as possible.”

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.