If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Emergency repair work to a damaged gas installation in Snaith near Goole has been completed overnight and Ferry Lane is open to traffic as normal.

Engineers working for Northern Gas Networks (NGN), the gas distributor for the North of England, carried out the work following third-party damage. The road was closed by the police as a precaution and re-opened just after midnight.

Russ Kaye, Business Operations Lead for NGN, said: “We apologise for the inconvenience caused, but we appreciate customers bearing with us.”

NGN engineers adhered to strict government guidance for safe distance working.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.