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If you smell gas, have low gas pressure, no gas supply or suspect carbon monoxide, call 0800 111 999 at any time of the day or night. Find out more about what to do in a gas emergency or if you suspect carbon monoxide.

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the gas distributor for the North of England, is carrying out critical work to ensure the continued safe and reliable supply of gas to customers in Kirkstall, Leeds.

The ageing metal pipework is now being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers.

The work will start at 8am on Thursday 18th March 2021, on Bridge Road in Kirkstall. It will last for around two weeks and has been planned in collaboration with Leeds City Council.

Due to the current national lockdown, NGN is prioritising work in line with government guidance, carrying out safety-critical services including responding to gas emergencies, emergency repairs and maintenance as well as planned work to replace ageing metal gas mains which need to be carried out urgently.

To ensure the safety of colleagues, customers and the community, the majority of the work will be carried out in the street, following government guidelines for safe distance working wherever possible. There are also extra safety measures in place to keep everyone safe, and sure that the work is Covid-19 secure.

In order for our engineers to carry out the work safely and efficiently, and to protect members of the public, some traffic management measures will be necessary.

A road closure will be in place on Wyther Lane at the junction of Broad Lane from Friday 19 March to Saturday 27 March. There will be then a second closure at the junction of Bradford Road from Friday 26 March to Wednesday 31 March.

A clear signposted diversion will be in place during the works, so that motorists can use an alternative route.

Engineers will observe safe distance working and wear the appropriate PPE at all times.

James Knox, Business Operations Lead for Northern Gas Networks, said: “We have worked closely with Leeds City Council to plan these essential works and would like to apologise in advance for any inconvenience caused, however it is vital we complete them in order to continue to maintain a safe and reliable gas supply to homes and businesses in Leeds.

“NGN is continuing to carry out essential services whilst observing strict Government guidelines for safe distance working and following health and safety guidance during the Coronavirus outbreak.

“We want to assure members of the public and road users that we will be working hard to complete this scheme as safely and as quickly as possible.”

You can find out more about the steps that NGN is taking to keep customers and colleagues safe during the Coronavirus outbreak at www.northerngasnetworks.co.uk

For further information about the work please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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