If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Engineers from Northern Gas Networks are currently investigating reports of low gas pressure in the Bardsey area of Leeds, where around 55 properties are affected after water made its way into the gas mains.

Engineers are working hard to restore normal pressures to properties in Woodacre Green, Keswick Lane and Woodacre Lane.  In order to safely return gas pressures to normal, our engineers have turned off all affected properties off at the meter, and are now working to remove water from the pipes before they start to restore supplies.

If you need additional support while you are without gas please call our Customer Care team on 0800 040 7766, option 3 or email customercare@northerngas.co.uk.  Alternatively you can speak to an engineer on site.

Anyone who experiences a loss of supply or low gas pressure should call 0800 111 999.