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Email the Customer Care Team at customercare@northerngas.co.uk

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Upgrade to gas distribution network on Montgomery Way and Geltsdale Avenue and surrounding streets, Carlisle

Northern Gas Networks (NGN), the North of England’s gas distributer, has been working with Cumbria County Council to carefully plan work to upgrade the gas infrastructure in the Geltsdale Avenue and Montgomery Way areas of Carlisle.

The project is part of NGN’s ongoing investment in the gas infrastructure in the area and involves replacing more than 2.5 km of existing metal gas pipes with more durable alternatives. This will ensure that customers in the area can continue to heat their homes and businesses for many winters to come.

Following discussions with Cumbria County Council and other infrastructure providers working in the area, NGN’s essential work will begin on Geltsdale Avenue and surrounding side streets on Tuesday 27 August. Work on a small stretch of Warwick Road, and on Montgomery Way, is scheduled to take place only after ongoing work to upgrade water infrastructure in the area is complete.

Richie Manuel, Business Operations Lead for Northern Gas Networks said: “Northern Gas Networks recognises that Warwick Road is a busy road in and out of Carlisle so we have worked closely with Cumbria County Council and other utility providers to schedule work to ensure that we minimise disruption caused.

“We will be able to share further details once a start date for the work on Warwick Road and Montgomery Way is agreed with Cumbria County Council. In the meantime, we would like to thank everyone for bearing with us while we complete this essential work.”

Northern Gas Networks has been door knocking homes and businesses to make them aware of the work and will share updates on its website – northerngasnetworks.co.uk, Twitter @NGNgas and Facebook/northerngasnetworks as work progresses.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.