If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributor, Northern Gas Networks (NGN), is carrying out essential works to upgrade the gas distribution network in and around Stanley Road, Wakefield.

The project began on 22 July and, is part of NGN’s ongoing investment in the gas infrastructure in the area and involves replacing more than 670m of existing metal gas pipes with more durable alternatives over the next six weeks.  This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

In order for the works to be carried out safely and efficiently, it will be necessary to close Stanley Road between Queen Elizabeth Road and Jacob’s Well Lane from Saturday 17 August until Thursday 22 August.  The road will be reopened on Friday 23 August and then closed again from Saturday 24 August until Monday 2 September.

A signed diversion will be in place for motorists, while footpaths will remain open for pedestrians and cyclists.

It’s expected these works will cause some delays to journey times, so motorists are advised to leave extra time for travel while the road closure is in place.

NGN’s Customer Care Officers have been door-knocking local residents and businesses to update customers on the work, while on-site signage is in place to motorists of the work taking place.

Shops and businesses in the area will remain open as usual throughout the project.

Chris Green Site Manager for Northern Gas Networks said: “We have been working closely with Wakefield Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We’d like to apologise for any inconvenience customers may encounter and thank everyone for their support as we work to complete this project as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.