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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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Telephone Out of hours: 0113 322 7978

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The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £475K to upgrade the ageing gas distribution network on Wincolmlee, Hull.

The project, which began on 4 February, is part of NGN’s ongoing development of infrastructure in the area and involves replacing over 400m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers for years to come.

Due to engineering complications, the project will be extended until 1 July 2019.  The existing road closure which extends from the junction of Station Drive cycle path to the junction of Fountain Road, will remain in place until Monday 1 July in order for engineers to carry out the work safely and efficiently.

A full signed diversion is in place for motorists and all electronic traffic boards throughout the Hull area are displaying the latest information.

This extension has been planned in conjunction with Hull City Council.Dave Johnson, Site Manager for Northern Gas Networks, said “We would like to thank all our customers for their patience while we carry out work to modernise the gas network in Wincolmlee. We are very sorry for the inconvenience the work is causing and we’re doing every we can to complete the project as soon as possible’’.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766, option 3 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.