If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The north of England’s gas distributer, Northern Gas Networks (NGN), is investing £210k to upgrade the ageing gas distribution network in and around the Great Horton Road area of Bradford.

The major project is part of NGN’s ongoing development of infrastructure in Bradford and is due to start on Monday 15 April, lasting approximately 10 weeks.

The scheme will involve replacing nearly 800 metres of old metallic pipe with new durable plastic pipe, to ensure the safe supply of gas for years to come. The project has been planned in close  conjunction with Bradford Council, to minimise any disruption caused.

To complete the works safely and efficiently, it will be necessary to introduce some traffic management during the project.

Rolling two and three-way temporary traffic lights will be placed on Great Horton Road, between Shearbridge Road and Richmond Road from Monday 15 April until 23 June.  

A road closure will be introduced at Back Laisteridge Lane at the junction of Great Horton Road for around two weeks, from 20 May until 2 June.

A full signed diversion will be in place for motorists during this time.

NGN’s dedicated Community Care Officer has been in the local area speaking with affected businesses and residents to make them aware of the upcoming works. A public drop-in session has also been held for local residents.

Anna Mycoe, Business Operations Lead for Northern Gas Networks, said: “We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible”.

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.