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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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The North of England’s gas distributor, Northern Gas Networks (NGN), is investing £309,000 to upgrade the gas distribution network in the Bingley Road area of Shipley.

The project is currently ongoing and the works are part of NGN’s ongoing development of infrastructure in the area. It involves replacing 2000m of existing metal gas mains with more durable plastic pipes, to ensure the continued safe and reliable supply of gas to customers for years to come.

To complete the works safely and efficiently the following road closure will be in place;

Phase 1: From Tuesday 29th January – Bingley Road outside Saltaire Medical Centre to the junction of Grosvenor Road will be closed for approximately two weeks.

Phase 2: From Monday 4th February  – from the junction of Grosvenor Road to the junction of Park Street will be closed for approximately two weeks.

A full signed diversion will be in place for motorists.

Our Customer Care Officer has been on site speaking with residents and affected businesses.

All works have been planned in conjunction with Bradford Council. Anna Mycoe, Business  Operational Leader for Northern Gas Networks, said: “We would like to thank all our customers for their patience whilst we complete these essential works. We are sorry for the inconvenience the works will cause.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.