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Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

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Email the stakeholder team at stakeholder@northerngas.co.uk

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Customer Care Team
0800 040 7766

Essential gas mains repair work on Askew Road (westbound), Gateshead

From Saturday (28 July), Northern gas Networks (NGN) the North of England’s gas distributor, will begin essential gas mains repair work on the Askew Road (westbound), Gateshead.

The work, scheduled to last approximately five days, has been planned in collaboration with Gateshead Council in order to minimise any disruption to customers.

In order for engineers to complete the repair as safely and quickly as possible, it will be necessary to implement a road closure (westbound). The road closure will be in place from 8am on Saturday (28 July) until 6am on Wednesday 1 August. During this time a signed diversion route will be in place via Bensham Road and Cuthberts Street.

It’s expected the work will mean extended journey times so road users are advised to allow extra time for travel during the work.

Marc Grey, Site Manager at Northern Gas Networks, said: “We’re working closely with Gateshead Council to minimise disruption to road users, residents and businesses whilst this essential repair work takes place. We would like to thank everyone for their patience at this time and apologise for any inconvenience experienced.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.