If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
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Email the Customer Care Team at customercare@northerngas.co.uk

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Email the Connections Team at gasconnections@northerngas.co.uk

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The North of England’s gas distributor, Northern Gas Networks (NGN), is investing more than £50,000 to upgrade the ageing gas distribution network in Skipton.

The project is part of NGN’s ongoing development of infrastructure and will involve replacing almost 1km of existing metal gas mains with more durable plastic pipes. This will ensure the continued safe and reliable supply of gas to customers in the area for years to come.

In order for NGN to complete the works safely and efficiently, it will be necessary to introduce some traffic management measures.

From next Tuesday (19 June), Victoria Street will be closed until Monday 9 July. From Tuesday 26 June, until Monday 16 July, Canal Street will also be closed. Pedestrian access will be maintained at all times.

Anna Mycoe, Business Operations Lead for Northern Gas Networks, said: “We have been working closely with North Yorkshire County Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.