If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Essential repairs to gas distribution network on Tile Shed Lane, East Boldon

From Thursday (7 June), the North of England’s gas distributor, Northern Gas Networks (NGN), will be carrying out repairs to the gas distribution network on Tile Shed Lane, East Boldon.

In order to complete the works as safely and quickly as possible, some temporary traffic measures will be introduced. For approximately 24-hours, Tile Shed Lane will be closed eastbound with a signed diversion route in place (westbound will remain open).

Mick Smith, Site Manager for Northern Gas Networks said: “We would like to thank customers for their patience and apologise for any inconvenience experienced whilst we carry out this repair. We will keep residents and businesses updated throughout, as we look to finish it as safely and quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.