If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Northern Gas Networks (NGN), the North of England’s gas distributor, is investing £600k to upgrade the ageing gas distribution network in and around Kippax, Leeds.

The major project is part of NGN’s ongoing development of infrastructure and will involve replacing more than 5km of existing metal gas pipes with more durable plastic ones. This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The 45-week project, which began on Monday (14 May), has been planned in conjunction with Leeds City Council to ensure all works are completed with as little disruption as possible.

Works started on Moorgate Drive and will be completed on a street by street basis, with affected customers being notified directly.

As part of the works, some traffic management measures will need to be put in place. From the week commencing Monday 6 August there will be a road closure on Sandgate Terrace at the junction with Gibson Lane, as well as two-way traffic lights on Gibson Lane, for approximately three weeks.

Russell Horner, Business Operations Lead for Northern Gas Networks, said: “We have been working closely with Leeds City Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works. We understand this is a lengthy project and thank our customers for their patience and support in getting the work completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.