If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

The North of England’s gas distributor, Northern Gas Networks (NGN), is investing more than £850k to upgrade the ageing gas distribution network in and around Baildon.

The major project is part of NGN’s ongoing development of infrastructure and will involve replacing around 1,200m of existing metal gas pipes with more durable plastic ones. This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The project which began on Monday (30 April) is scheduled for completion on Monday 11 June. To complete the works safely a rolling road closure will be in place on Esholt Lane between the junction of Ruth Close to Bean House from Tuesday 8 May until Monday 4 June.

Anna Mycoe, Business Operational Leader for Northern Gas Networks, said: “We have been working closely with Bradford Council to carefully plan these works in order to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.