If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Email and payment system unavailable this weekend (Saturday 14 April and Sunday 15 April)

Unfortunately, our email and online payment services are unavailable this weekend (Saturday 14 and Sunday 15 April) while we carry out an upgrade. We’re sorry for any inconvenience caused. We’ll be back up and running again on Monday 16 April.

If you need to get in touch during this time, please complete our get in touch form below or contact us via Facebook or Twitter and we’ll be happy to help.

Alternatively, if your query is urgent please call us on 0800 040 7766.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.

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