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Email the Customer Care Team at customercare@northerngas.co.uk

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£100k upgrade to Skipton gas distribution network

The north of England’s gas distributor, Northern Gas Networks (NGN), is investing more than £100k to upgrade the ageing gas distribution network in and around High Street, Skipton.

The project is part of NGN’s ongoing investment in the gas infrastructure in the area and involves replacing around 300m of existing metal gas mains with more durable plastic pipes. This will ensure the continued, safe and reliable supply of gas to customers in the area for years to come.

The project, which begins on Thursday 4 January and is scheduled for completion on Monday 19 February, has been planned in conjunction with North Yorkshire County Council and Skipton Town Council to ensure all works are completed with as little disruption as possible.

In order to carry out the work safely and efficiently, it will be necessary to introduce two road closures throughout the project.

The first closure will be on Jerry Croft from Thursday 4 January until Monday 22 January. This closure will then be removed and Otley Street will be closed for the remainder of the project.

Whilst works are taking place, some market traders will not be able to operate. Skipton Town Council will advertise the dates that the market will be affected and will advise when all markets stalls are open as usual.

A customer drop in cabin will be available on a Monday, Wednesday and Friday between 10am and 12pm for the full duration of the works for anyone that has any concerns or questions that they would like addressing. The cabin will be located in High Street car park just off Jerry Croft. We urge any customers that have any concerns to visit our customer care officer Suleman Lorgat who will be at the cabin and happy to help.

Pedestrian access will be maintained at all times with engineers working between 8am and 4pm Monday to Sunday.

Anna Mycoe, Business Operational Leader at Northern Gas Networks, said: “We have been working closely with North Yorkshire County Council and Skipton Town Council to carefully plan these works to minimise any disruption to customers.

“We would like to apologise in advance for any inconvenience caused during these works, and thank our customers for their patience and support in getting them completed as quickly as possible.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, seven days a week.