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Email the Customer Care Team at customercare@northerngas.co.uk

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£45k upgrade to gas network on Kings Road, Harrogate

The North of England’s gas distributor, Northern Gas Networks (NGN), is investing some £45k to upgrade the ageing metal gas mains on Kings Road, Harrogate.

The major project is part of NGN’s ongoing investment in the area’s and will involve replacing more than 100m of existing metal gas mains with more durable plastic pipes to ensure the continued, safe and reliable supply of gas to customers for years to come.

The four-week project, which is due to start on Monday 16 October, has been carefully planned in conjunction with North Yorkshire County Council.

Due to the location of the gas main and in-order to carry out the works safely and efficiently, it will be necessary to introduce various temporary traffic management measures.

A road closure (eastbound) will be in place from the junction of Cheltenham Crescent to the junction of Parliament Street, for approximately three-weeks. In addition, a road closure will also be in place on Union Street, and traffic at the junction of Parliament Street and Kings Road will also be affected. A clearly sign posted diversion will be in place for motorists.

It’s expected these works may cause some delays to journey times, so motorists are advised to leave extra time for travel whilst the temporary traffic signals are in place. NGN will endeavour to complete these works as soon as possible, and will provide updates on progress throughout the project.

Shops and businesses in the area will remain open as usual.

NGN’s Customer Care officers have been door-knocking local homes and businesses to make customers aware of the project, whilst signage will advise motorists of the work taking place.

Robert Hope, Construction Services Area Manager for Northern Gas Networks, said: “We have worked closely with the North Yorkshire County Council to carefully plan these works and will be doing all we can to minimise disruption to customers.

“We will endeavour to complete the project as quickly and safely as possible and will keep customers updated as the work progresses. We would like to take this opportunity to apologise for any inconvenience caused during these works and thank everyone for their patience and support while we carry out this essential upgrade.”

For further information about the project please contact NGN’s Customer Care Team on 0800 040 7766 or email: customercare@northerngas.co.uk.

Anyone that smells gas or suspects carbon monoxide should call the National Gas Emergency Service immediately on 0800 111 999. This line is in operation 24-hours a day, 7 days a week.