If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

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We’re Northern Gas Networks

We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire.
We don’t generate the gas but transport it through a vast network of underground pipes. Over the next few years,
we’re replacing old gas mains with over 3,800 kilometres of modern new ones so you may see us in your area soon.

 

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