If you smell gas or are worried about gas safety, call 0800 111 999 at any time of the day or night. Find out what to do if you think you have a gas emergency.

Customer Care Team
Telephone 0800 040 7766

Email the Customer Care Team at customercare@northerngas.co.uk

Connections Team
Telephone 0800 040 7766

Email the Connections Team at gasconnections@northerngas.co.uk

Press Office
Telephone 0113 322 7950

Telephone Out of hours: 0113 322 7978

Stakeholder Relations Team

Email the stakeholder team at stakeholder@northerngas.co.uk

Smell Gas?
0800 111 999
Day or night
Non-emergency calls
Customer Care Team
0800 040 7766

Safety Seymour – Schools

Carbon monoxide awareness in schools

We’ve been busy delivering carbon monoxide awareness to Year 2 and 3 pupils in schools across the North of England to help raise awareness around carbon monoxide and spread the safety message. Our educational sessions aim to help keep your home safe.

Our trained Customer Care Officers encourage all children to get involved in a relaxed and friendly environment. We take the class on a journey from how carbon monoxide is created, the effects on the human body, what steps to take to avoid exposure , what the symptoms are and also how to stay CO safe.

At the end of the day the children are able to take Seymour home for the evening or week to help with a treasure hunt for CO dangers around their home and record it in their special journal!

We’ve developed an educational pack to help you deliver a Safety Seymour session to children, to help them understand about the silent killer carbon monoxide and how to stay safe. There is also a new website at www.safetyseymour.co.uk packed with fun activities to support learning.

Download our Safety Seymour Activity Pack

 

Meet our Customer Care Officer for Cumbria, Stevie Sharp and her friend Safety Seymour.